This Privacy Policy sets out how ix7 collects, processes, stores, and protects your personal data when you use the ix7 platform. We are committed to handling your information responsibly and in full compliance with applicable international data protection standards.
Privacy is not a checkbox at ix7 — it is a core part of how we operate. Here are the six principles that guide every data decision we make on the ix7 platform.
All data transmitted between your device and ix7 is protected by TLS 1.3 encryption. Your payment details, account credentials, and personal information are never transmitted in plain text on our platform.
ix7 collects only the personal data necessary to provide our services and comply with our regulatory obligations. We do not collect data speculatively or beyond what is required for a legitimate, documented purpose.
ix7 will never sell, rent, or trade your personal data to third-party advertisers or marketing companies. Your data stays within the ix7 ecosystem and is only shared with service providers essential to operating the platform.
Our data handling practices are designed to align with applicable international data protection frameworks. KYC data is processed under Anti-Money Laundering (AML) obligations and retained only as required by applicable law.
You have the right to request deletion of your personal data held by ix7, subject to our legal retention obligations. Requests are processed within 30 days and we will confirm deletion or explain any legal constraints in writing.
In the unlikely event of a data breach affecting your personal information, ix7 will notify affected players within 72 hours of discovery. We maintain incident response procedures and conduct regular security audits of all ix7 systems.
About This Policy: This Privacy Policy applies to all personal data collected by ix7 (ix7.im) through our website, mobile platform, account registration, payment processing, and customer support channels. It forms part of our overall Terms & Conditions. By using ix7, you acknowledge that you have read and understood this Privacy Policy.
ix7 ("we", "us", "our") operates the online gaming platform accessible at ix7.im. As an international gaming operator serving English-speaking Pakistani players alongside a global player base, we recognise that privacy is a fundamental right and we are committed to protecting it at every level of our operations.
This Privacy Policy explains in plain terms what personal data ix7 collects from you, why we collect it, how we use and store it, who we share it with, and what rights you have over your own information. We encourage you to read this document in full — it is one of the most important documents governing your relationship with ix7.
This policy was last updated on January 1, 2026. Any material changes to how we handle your personal data will be communicated to you directly via the email address registered to your ix7 account before those changes take effect.
For the purposes of applicable data protection legislation, ix7 (operating at ix7.im) is the data controller in respect of personal data collected through the ix7 platform. As data controller, ix7 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
If you have any questions about how ix7 handles your personal data, or wish to exercise any of your data rights, you may contact our data protection team using the contact details provided in Section 15 of this Policy.
ix7 collects personal data across several categories depending on how you interact with the platform. The categories of data we collect are outlined below:
When you create an ix7 account, we collect your full legal name, date of birth, residential address, email address, and phone number. Where KYC verification is required, we may also collect government-issued identity document details (such as CNIC number for Pakistani players), facial photograph, and proof of address documentation.
To process deposits and withdrawals, ix7 collects payment method details including mobile wallet identifiers (JazzCash, EasyPaisa), bank account details (for HBL, UBL, Meezan, SadaPay, and Raast transfers), and USDT wallet addresses for TRC20 transactions. We do not store full card numbers or CVV codes on our own servers.
ix7 maintains records of your gaming activity including game sessions, bet amounts, wagering history, wins and losses, bonus usage, and transaction timestamps. This data is required for account management, dispute resolution, and regulatory compliance purposes.
When you access ix7, we automatically collect technical information including your IP address, device type, operating system, browser type and version, screen resolution, session duration, and referral URL. This data helps us maintain platform security and optimise the ix7 user experience.
For Pakistani players accessing ix7 via JazzCash or EasyPaisa, your mobile number is used solely for payment processing and account verification. It is never shared with advertising networks or used for unsolicited SMS marketing without your explicit consent.
ix7 collects your personal data through the following channels:
ix7 processes your personal data on one or more of the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration & management | Contractual necessity |
| Payment processing | Contractual necessity |
| KYC / age verification | Legal obligation (AML/KYC regulations) |
| Fraud & security monitoring | Legitimate interests of ix7 |
| Responsible gaming tools | Legal obligation & legitimate interests |
| Platform analytics & improvement | Legitimate interests of ix7 |
| Marketing communications | Consent (opt-in only) |
| Regulatory reporting | Legal obligation |
The personal data we hold is used strictly for the following documented purposes:
ix7 will only send you promotional emails or SMS messages if you have explicitly opted in to marketing communications during registration or through your account settings. You can withdraw your marketing consent at any time by updating your notification preferences in your ix7 account profile or by contacting our support team.
ix7 shares personal data with third parties only where strictly necessary for the operation of our platform and fulfilment of our legal obligations. Third-party recipients of your data may include:
All third-party service providers who handle personal data on behalf of ix7 are required to enter into a formal Data Processing Agreement (DPA) with ix7. These agreements mandate that third parties process personal data only on ix7's documented instructions, maintain appropriate security measures, and prohibit any further disclosure without ix7's authorisation.
ix7 will never sell, rent, or commercially exploit your personal data. Data sharing is strictly limited to the operational purposes described in this section.
ix7 uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and gather analytics data. The categories of cookies we use are:
You can manage your cookie preferences through your browser settings or through the ix7 cookie preference panel accessible from the platform footer. Note that disabling certain cookies may affect platform functionality.
ix7 retains your personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. Our standard retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years | Legal obligation (AML) |
| KYC / identity documents | Duration of account + 5 years | Legal obligation (AML/KYC) |
| Transaction records | Duration of account + 5 years | Legal obligation |
| Gaming history | Duration of account + 3 years | Contractual / regulatory |
| Support communications | 3 years from last contact | Legitimate interests |
| Analytics & log data | 13 months (rolling) | Legitimate interests |
| Marketing consent records | Until consent is withdrawn + 1 year | Legal compliance |
Following the expiry of the applicable retention period, ix7 will securely delete or anonymise your personal data. Anonymised data may be retained indefinitely for statistical and analytical purposes as it can no longer identify you.
Depending on your jurisdiction, you may have the following rights in relation to your personal data held by ix7. All requests should be submitted to our data protection team using the contact details in Section 15:
Request a copy of all personal data ix7 holds about you, along with information about how it is used.
Request correction of any inaccurate or incomplete personal data held in your ix7 account.
Request deletion of your personal data, subject to ix7's legal retention obligations under AML and gaming regulations.
Request that ix7 restricts processing of your data while a dispute or correction request is being resolved.
Request your personal data in a structured, machine-readable format for transfer to another service provider.
Object to ix7 processing your data for direct marketing or on the basis of our legitimate interests.
ix7 will respond to all data rights requests within 30 calendar days. Where a request is complex or numerous, we may extend this by a further 60 days, in which case we will notify you of the extension within the initial 30-day period.
ix7 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security infrastructure includes:
Despite these robust measures, no internet transmission or digital storage system can be guaranteed to be 100% secure. If you believe your ix7 account has been compromised, please contact our support team immediately at [email protected] so we can take immediate action to secure your account.
The ix7 platform is strictly intended for adults aged 21 years and above. ix7 does not knowingly collect personal data from individuals under the age of 21. All registration attempts are subject to age verification checks designed to prevent minors from accessing the platform.
If ix7 becomes aware that personal data has been collected from a person under 21 without appropriate parental or guardian consent (where applicable), we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on ix7, please contact us immediately at the address in Section 15.
As an international gaming platform, ix7 may transfer personal data across international borders where necessary to operate the platform and engage the services of our global service provider partners. Such transfers may include data moving to and from servers located outside Pakistan.
Where personal data is transferred internationally, ix7 ensures that appropriate safeguards are in place, including contractual clauses that impose equivalent data protection obligations on the recipient. We do not transfer personal data to countries or territories that do not offer an adequate level of data protection without implementing appropriate protective measures.
ix7 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform features. Material changes — meaning changes that significantly affect your rights or how we use your data — will be communicated to registered ix7 players via email at least 14 days before the updated policy takes effect.
Non-material updates (such as typographical corrections, clarifications, or minor reorganisation) may be made without prior notice. The effective date at the top of this document will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how ix7 handles your data.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data ix7 holds about you, please contact our data protection team:
ix7 Data Protection Team
Email: [email protected]
Available 24/7 • Data rights requests acknowledged within 72 hours • Responded to within 30 days
When submitting a data rights request, please include your full name, registered ix7 email address, and a clear description of your request to allow us to locate and process your data efficiently. We may request identity verification before actioning any data rights request to protect your personal information from unauthorised access.
Now that you understand exactly how ix7 handles your data, you can play knowing your personal information is secure. Log in to your ix7 account, explore our full game library, or check out our FAQ for more information.
21+ only • Play Responsibly • Privacy Protected